Hotel Front Desk Supervisor

Kenora Motel
  • Hospitality
  • Windsor
  • 04/18/2024
  • $ 22.00/ hourly
  • Full Time

Job Duties:

  • Supervise front desk staff and ensure that they provide excellent customer service
  • Respond to guests' inquiries and requests in a timely and professional manner
  • Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
  • Manage reservations and room availability
  • Ensure accuracy of billing and payment processes
  • Monitor and review guest feedback
  • Resolve customer complaints
  • Train and coach front desk staff
  • Monitor staff performance and provide feedback

Employment Date: As soon as possible

Education Required: Secondary (high) School Graduation Certificate