Company Name: Earnest Immigration and Citizenship Inc.

Job Position: Office Manager

Wage Rate: 25.00/ hour

Hours per Week: 40 hours

Location: Windsor, Ontario

Type of Employment: Permanent Employment, Full-time

Employment Date: As soon as possible

Education Required: High School   

Experience Required: 7 months to 1 year of experience

Job Duties:

·         Administrative Oversight: Oversee and coordinate office administrative procedures, ensuring efficient operations and compliance with regulations.

·         Procedure Implementation: Review, evaluate, and implement new office procedures to improve workflow and efficiency.

·         Staff Management: Establish work priorities, delegate tasks to office support staff, and ensure deadlines are met and procedures are followed.

·         Client Interaction: Handle administrative activities related to client intake, consultations, and follow-ups, ensuring excellent customer service.

·         Record Management: Administer policies and procedures related to the release of records, ensuring compliance with privacy legislation.

·         Office Services Coordination: Plan and coordinate office services such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security.

·        Budget Assistance: Assist in the preparation of the operating budget and maintain inventory and budgetary controls.

·         Supervision: Supervise the team to ensure efficient case management and timely submission of the applications.

·         Client Support: Provide support to clients by guiding them through the immigration process, answering their queries, and ensuring they have all necessary documentation.

·         Compliance: Ensure all office activities comply with relevant immigration laws and regulations.

·         Training: Train and mentor new office staff, ensuring they understand office procedures and compliance requirements.

·         Technology Management: Oversee the maintenance and use of office technology and software, ensuring smooth operations and data security.

·         Problem Solving: Address and resolve any administrative issues or conflicts that arise within the office.

We are Equal Opportunity Employer that recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.